Hotel Boulevard, Autograph Collection

10.0 ExcellentThomas, Apr 2024

3.6 MediocreAnonymous, Mar 2024

service was really terrible from the moment we arrived, receptionist was unfriendly and did not seem like she wanted to assist us. since our check in is at 3 and we arrived at 2 we were asked to wait so we went to have lunch and came back at 5, our room was ready however no one was able to bring our luggage to our room for almost 2 hours! it seems that they lost the luggage ticket and we had to call them a few times and go down to the reception twice which was very inconvenient given that we just arrived and desperately needed our bags to settle. One more thing is that the receptionist refused to give us rooms on the same floor because she had another customer arriving that she wanted to give that room to, and we were told that our room had an even nicer view (pool view) however our room’s view was actually a noisy construction site and you couldnt even see the pool. Room facilities were also not that great it was very basic, definitely did not give that luxarious hotel vibes, and did not include any complimentary’s but what was most distrubing is that our shower did not have warm or hot water we had to shower in cold water in winter. Would not repeat the experience and would not recommend to anyone.

8.4 ExcellentAnonymous, Apr 2023

Very good location but but not comfortable bathroom ( French style)

10.0 ExcellentAnonymous, Sep 2022

The hotel is located at a great location, view to the burj and only a walking distance from Dubai Mall. We were able to catch taxis very easily from our hotel. the room was spacious, nice and clean. The staff helped us with everything we wanted, gave us water everyday, printed papers when we asked fro it. The hotel is very beautiful and nicely decorated. I will surely visit again.

8.8 ExcellentAnonymous, Jan 2022

We are a family of 4 and were there to celebrate 31st Dec. Had a great time. But special mention for Mr. Denver. He was so helpful with getting our tests done and following up for results. Also, helps you with planning and activities. Made our stay worth it.