Sandos Caracol Nature Resort & Water Park

Resort
4 stars
Carretera Cancún Chetumal Km. 295, 77710, Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
+52 984 873 4444
7.4
Good
based on 2060 reviews
2,060 verified ratings
Wed 29/4
-
Thu 30/4
1 room, 2 guests
Deals from
$151
/Cheapest rate per night
Provider
Nightly total
$151
$162
$168
28 more Sandos Caracol Nature Resort & Water Park deals
28 more Sandos Caracol Nature Resort & Water Park deals
Lobby
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Buffet
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Outdoor view
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Gym
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Photos of Sandos Caracol Nature Resort & Water Park
View a collection of 30 photos showcasing the rooms, amenities, and facilities of Sandos Caracol Nature Resort & Water Park to help you visualise your stay. Photos for this property were last updated on 22 April 2026.
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FAQ

Best deals for Sandos Caracol Nature Resort & Water Park

Explore the most appealing deals available for Sandos Caracol Nature Resort & Water Park, ensuring you get the best value for your stay. Properties were last updated on 22 April 2026.
Wed 29/4
-
Thu 30/4
Superior room
1 twin bed
$151
nightly with fees
bed type unknown
$162
nightly with fees
bed type unknown
$168
nightly with fees
King room
bed type unknown
$330
nightly with fees
Double room
bed type unknown
$204
nightly with fees
bed type unknown
$233
nightly with fees
1 twin bed
$344
nightly with fees
Deluxe room
1 twin bed
$223
nightly with fees
bed type unknown
$236
nightly with fees
bed type unknown
$262
nightly with fees
Standard Room
bed type unknown
$259
nightly with fees
bed type unknown
$274
nightly with fees
bed type unknown
$331
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Best priceguarantee

Sandos Caracol Nature Resort & Water Park Information

Discover essential information, amenities, and features of Sandos Caracol Nature Resort & Water Park, providing insights into what to expect during your stay. Information on this property was last updated on 22 April 2026.
Sandos Caracol Eco Resort & Water Park is a fantastic resort which is a perfect blend of fresh luxury and eco-friendly design and facilities. Here, style and substance exist in perfect balance. The ho...

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 984 873 4444

Perks and amenities at Sandos Caracol Nature Resort & Water Park

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Sandos Caracol Nature Resort & Water Park
  • Private beach
  • Snorkelling
  • Water slide
  • Fitness centre
  • Restaurant
  • Room service
  • Bicycle hire
  • Tennis
  • Coffee machine
  • Business centre

General

  • ATM on-site
  • Beach towels
  • Fan
  • Gift shop
  • Laundry facilities
  • Lift
  • Minibar
  • Free toiletries
  • Room service
  • Iron and ironing board
  • Hot tub
  • Child pool
  • Balcony
  • Restaurant
  • Express check-out
  • Hairdryer
  • Cable or satellite TV
  • Air-conditioned
  • Safe
  • Sauna
  • Coffee machine
  • Desk
  • Private beach
  • Garden
  • 24-hour front desk
  • Designated smoking area
  • Steam room
  • Storage available
  • Water slide

Activities

  • Hiking
  • Eco tourism
  • Bicycle hire
  • Scuba diving
  • Snorkelling
  • Fitness classes
  • Fitness centre
  • Tennis
  • Playground
  • Shopping
  • Pool table
  • Windsurfing

Services

  • Babysitting or child care
  • Business centre
  • Daily housekeeping
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Spa
  • Beauty salon
  • Airport shuttle
Show all 50 amenities

Reviews for Sandos Caracol Nature Resort & Water Park

Read firsthand reviews and testimonials from guests who have stayed at Sandos Caracol Nature Resort & Water Park, providing insights into their experiences. Travellers have left 2,060 reviews of Sandos Caracol Nature Resort & Water Park to date. Review data was last updated on 22 April 2026.
7.4
Good2,060 verified ratings
7.6Couples
6.8Solo
7.3Families
6.8Friends
Pros +
  • Also too many long lines for everything (in 4 reviews)
  • I booked a Signature eco Superior room at Sandos for 5 nights. (in 4 reviews)
  • Shows and live music very entertaining. (in 9 reviews)
Cons -
  • "Long lines with everything, poor food" (in 4 reviews)
  • Not worth the money! (in 6 reviews)
  • "Everyone in my family, aside from the children, lost weight after the vacation." (in 5 reviews)
No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

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Explore Playa del Carmen

Sandos Caracol Nature Resort & Water Park is located at Carretera Cancún Chetumal Km. 295 in the neighbourhood of Playa del Carmen. Popular landmark data was lasted updated on 22 April 2026.

Most Popular Landmarks

El Camaleón Mayakoba Golf Club

6 mins drive

4.3 km

Guadalupe Church

8 mins drive

6.3 km

Parque Natural Tres Ríos

9 mins drive

7.6 km

Playa Maroma

18 mins drive

14.2 km

Playa Paraíso

15 mins drive

16.2 km

El Camaleón Mayakoba Golf Club

6 mins drive

4.3 km

Guadalupe Church

8 mins drive

6.3 km

Parque Natural Tres Ríos

9 mins drive

7.6 km

Playa Maroma

18 mins drive

14.2 km

Playa Paraíso

15 mins drive

16.2 km

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FAQs when booking at Sandos Caracol Nature Resort & Water Park

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Sandos Caracol Nature Resort & Water Park. FAQs were last updated on 22 April 2026.

  • Is pricing at Sandos Caracol Nature Resort & Water Park comparable to 4 star hotels in Playa del Carmen?

    Hotels in Playa del Carmen that are rated 4 stars generally cost $51/night, but on average, Sandos Caracol Nature Resort & Water Park is available for 458% less than the average rate in the area. You can usually enjoy a stay at Sandos Caracol Nature Resort & Water Park for $285/night. This is a great deal for HotelsCombined users planning to visit Playa del Carmen.

  • How close is Sandos Caracol Nature Resort & Water Park to the nearest airport, Cozumel Airport?

    At 31.6 km away, Cozumel Airport is the closest airport to Sandos Caracol Nature Resort & Water Park. The average expected drive time from Sandos Caracol Nature Resort & Water Park to Cozumel Airport is 0h 24m. It’s a good idea to research traffic trends between your hotel and the airport.

  • How close is Sandos Caracol Nature Resort & Water Park from the Playa del Carmen city centre?

    Sandos Caracol Nature Resort & Water Park is just 4.7 km away from the centre of Gonzalo Guerrero, Playa del Carmen. From Sandos Caracol Nature Resort & Water Park you can easily get to other popular landmarks such as Parroquia de Nuestra Señora del Carmen.

  • What is the Sandos Caracol Nature Resort & Water Park phone number?

    You can reach the front desk of Sandos Caracol Nature Resort & Water Park at +52 984 873 4444.

  • Does Sandos Caracol Nature Resort & Water Park have Wi-Fi available?

    Yes, Sandos Caracol Nature Resort & Water Park has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Sandos Caracol Nature Resort & Water Park?

    Sandos Caracol Nature Resort & Water Park does have a gym on-site. The gym area is only open to hotel guests and the hours and rules can change drastically from hotel to hotel. It is recommended that you contact the front desk with questions.

  • What is the check-out time at Sandos Caracol Nature Resort & Water Park?

    Sandos Caracol Nature Resort & Water Park check-out time is 12:00, though late check-out may be accommodated if agreed in advance with the hotel reception.

  • How much does it cost to stay at Sandos Caracol Nature Resort & Water Park, Playa del Carmen?

    A good deal at Sandos Caracol Nature Resort & Water Park right now is between $156 and $285 per night. Prices change based on dates and room type, so enter your requirements in the form above to see the best deals currently available.

  • Is there a restaurant at Sandos Caracol Nature Resort & Water Park?

    Sandos Caracol Nature Resort & Water Park does have a restaurant.

  • Does Sandos Caracol Nature Resort & Water Park have a laundry service?

    If you need to have clothes washed during your stay, you can take advantage of the laundry facilities and service at Sandos Caracol Nature Resort & Water Park. There are irons (and ironing boards) at the property too.

  • What is the cheapest month to stay at Sandos Caracol Nature Resort & Water Park?

    For the best chance to save money on your Sandos Caracol Nature Resort & Water Park reservation, consider staying in September, when prices are typically at their lowest ($121).

See more FAQs

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