The staff on-site is all very welcoming and helpful. I love the cozy couch area in our room which we could hole up to and spread out comfortably due to the heavy rain outside. Loved the use of texting to communicate with the hotel for all our needs instead of having to call reception desk or housekeeping, and this includes checking out. The overall atmosphere is stylish but relaxed, not in a pretentious way that makes people uncomfortable. Room is spacious and bathroom is nice and comfy. We stumbled upon this hotel online when we searched for a hotel in the area, and are so glad we did! Would def want to come back.