Cinnamon Citadel Kandy

Cinnamon Citadel Kandy


124, Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka

ExcellentBased on 293 reviews


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Cinnamon Citadel Kandy Information

Cinnamon Citadel Kandy provides a modern setting while in Kandy. It also features an outdoor pool and a gym.

This 4-star hotel provides a kids pool, valet parking and a sun deck. The hotel's ...

Good to know

To City Centre1.7 km
Nearest airportColombo Bandaranaike Intl
Distance to airport82.8 km


Check-in time14:30
Check-out time12:00
InternetWi-Fi available in all areas
Payment & CancellationPolicies vary by room type and provider.
Front desk number+94 812 234 365

Amenities at Cinnamon Citadel Kandy

Top Features

Free airport shuttle
Free Wi-Fi


  • Wine glasses
  • Electric kettle
  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Fan
  • Fire extinguisher
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Packed lunches
  • Free toiletries
  • Garden view
  • Room service
  • Smoke alarms
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • Interconnected room(s) available
  • Child pool
  • Outdoor pool
  • CCTV in common areas
  • Kids meals
  • CCTV outside property
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Hand sanitiser in guest accommodation and key areas
  • Hairdryer
  • Lockers
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cable or satellite TV
  • Use of cleaning chemicals that are effective against coronavirus
  • Mountain view
  • Air-conditioned
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Outdoor furniture
  • Delivered food is securely covered
  • Trouser press
  • Food can be delivered to guest accommodation
  • Guests can opt out of accommodation cleaning
  • Free parking
  • Picnic area
  • Pool towels
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Bathrobe
  • Private bathroom
  • Garden
  • 24-hour front desk
  • Designated smoking area
  • Storage available
  • Non-smoking rooms available
  • River view
  • Terrace/Patio
  • Disabled access
  • Linens
  • Towels
  • Safety deposit box
  • Fireplace
  • Grill
  • Seating area
  • Lift
  • Secured parking
  • Minibar
  • Shampoo
  • Shared lounge/TV area
  • Shower
  • Iron and ironing board
  • Shower cap
  • Accessible by lift
  • Slippers
  • First-aid kit
  • Adapter
  • Snack bar
  • Socket near the bed
  • Enhanced cleaning
  • Balcony
  • Bathtub
  • Bidet
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Carpeted
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • Toothbrush
  • Cleaning products
  • Tumble dryer
  • Coffee machine
  • TV
  • Upper floors accessible by lift
  • Conditioner
  • Valet parking
  • Desk
  • Wardrobe or closet


  • Board games/puzzles
  • Evening entertainment
  • Cooking classes
  • Fitness centre
  • Kids' outdoor play equipment
  • Table tennis
  • Water sport facilities (on site)
  • Hiking


  • Babysitting or child care
  • Business centre
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Special diet menus (on request)
  • Tour desk
  • Face masks for guests available
  • Spa
  • Key access
  • 24-hour security
  • Airport shuttle (surcharge)
  • Ticket service

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Reviews for Cinnamon Citadel Kandy

Very GoodBased on 293 verified guest reviews

Traveller type:
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6.5 Okay
They could not allocate room for 3 hours, we were made to sit in the reception for 3 hours without any sort of status report

Photos of Cinnamon Citadel Kandy

FAQs when booking at Cinnamon Citadel Kandy

Is pricing at Cinnamon Citadel Kandy comparable to 4 star hotels in Kandy?

In Kandy, the average nightly rate for 4 stars hotels is $101. The expected nightly rate for Cinnamon Citadel Kandy is around $60; a price that is 41% cheaper than the city average. HotelsCombined considers Cinnamon Citadel Kandy to be a good deal if you’re looking to stay at a 4 stars hotel in Kandy.

Is there a pool at Cinnamon Citadel Kandy?

Yes. Many people visiting Kandy look for a hotel with a pool. Cinnamon Citadel Kandy has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regard to pool usage.

What is the Cinnamon Citadel Kandy phone number?

For questions about Cinnamon Citadel Kandy and your reservation, contact the front desk directly at +94 812 234 365.

Does Cinnamon Citadel Kandy have Wi-Fi available?

Yes, Cinnamon Citadel Kandy has Wi-Fi available to hotel guests.

Is there a gym or fitness centre at Cinnamon Citadel Kandy?

There is a hotel fitness centre accessible to guests of Cinnamon Citadel Kandy. Most hotels do not have 24-hour fitness centres, so be sure to contact the front desk for gym hours and availability.

What is the check-out time at Cinnamon Citadel Kandy?

12:00 is the check-out time at Cinnamon Citadel Kandy. Late check-out may be available, but needs to be agreed with the hotel.

How much does it cost to stay at Cinnamon Citadel Kandy, Kandy?

Prices at Cinnamon Citadel Kandy will vary depending on when you plan to stay and what room type you require. The average nightly room price recently has been $60, though some users have found rates as low as $43. To see prices for your dates, enter them in the form above.

Is there a restaurant at Cinnamon Citadel Kandy?

There is an on-site restaurant - contact Cinnamon Citadel Kandy for opening and last order times. If you’re more interested in drinking than eating, there’s a bar on-site too.

Does Cinnamon Citadel Kandy have a laundry service?

Yes, there is a hotel laundry service for guests at Cinnamon Citadel Kandy. No need to pack a travel iron either, as the accommodation can provide one.

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