Cinnamon Citadel Kandy

Cinnamon Citadel Kandy

Hotel
4 stars 

124, Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka

ExcellentBased on 1,265 reviews
8.1

$151

Cheapest rate

rate per night

Best deals for Cinnamon Citadel Kandy

Explore the most appealing deals available for Cinnamon Citadel Kandy, ensuring you get the best value for your stay. Properties were last updated on 15 June 2025.
Sun 22/6
Mon 23/6
Deluxe room
bed type unknown
bed type unknown
bed type unknown
Double room
1 double bed
Standard Room
bed type unknown
Superior room
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bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
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Cinnamon Citadel Kandy Information

Discover essential information, amenities, and features of Cinnamon Citadel Kandy, providing insights into what to expect during your stay. Information on this property was last updated on 15 June 2025.
Eco-certified hotel with 2 restaurants and free valet parking Along with 2 restaurants, this hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free valet parking are also p...

Good to know

Check-in time14:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+94 812 234 365

Perks and amenities at Cinnamon Citadel Kandy

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Cinnamon Citadel Kandy
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business centre
  • Wi-Fi available in all areas

General

  • Wine glasses
  • Electric kettle
  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Fan
  • Cribs available
  • Fire extinguisher
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Packed lunches
  • Free toiletries
  • Garden view
  • Room service
  • Smoke alarms
  • Interconnected room(s) available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Hairdryer
  • Lockers
  • Cable or satellite TV
  • Mountain view
  • Air-conditioned
  • Outdoor furniture
  • Trouser press
  • Food can be delivered to guest accommodation
  • Free parking
  • Pool towels
  • Bathrobe
  • Private bathroom
  • Garden
  • 24-hour front desk
  • Designated smoking area
  • Storage available
  • Private parking
  • Non-smoking rooms available
  • River view
  • Terrace/Patio
  • Disabled access
  • Linens
  • Towels
  • Safety deposit box
  • Grill
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Shared lounge/TV area
  • Shower
  • Iron and ironing board
  • Shower cap
  • Accessible by lift
  • Adapter
  • Slippers
  • Snack bar
  • Socket near the bed
  • Balcony
  • Bathtub
  • Bidet
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Kettle
  • Carpeted
  • Toilet
  • Toilet paper
  • Safe
  • Toothbrush
  • Cleaning products
  • Dustbins
  • Coffee machine
  • Tumble dryer
  • Upper floors accessible by lift
  • Conditioner
  • Desk
  • Wardrobe or closet

Activities

  • Board games/puzzles
  • Darts
  • Evening entertainment
  • Fitness centre
  • Kids' outdoor play equipment
  • Table tennis
  • Water sport facilities (on site)
  • Hiking

Services

  • Babysitting or child care
  • Business centre
  • Wake-up service
  • Daily housekeeping
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Special diet menus (on request)
  • Tour desk
  • Spa
  • Key access
  • Airport shuttle (surcharge)

Reviews for Cinnamon Citadel Kandy

Read firsthand reviews and testimonials from guests who have stayed at Cinnamon Citadel Kandy, providing insights into their experiences. Travellers have left 1,265 reviews of Cinnamon Citadel Kandy to date. Review data was last updated on 15 June 2025.
8.1
Very GoodBased on 1,265 verified guest reviews

Pros +
  • Spacious rooms and good restaurant. (in 22 reviews)
  • Enjoyed authentic Sri Lankan breakfasts. (in 17 reviews)
  • Fantastic hotel - excellent value. (in 58 reviews)
Cons -
  • Room service was very slow (in 20 reviews)

Traveller type:
Sort by:
J
6.5 Okay
HotelsCombined
They could not allocate room for 3 hours, we were made to sit in the reception for 3 hours without any sort of status report

Photos of Cinnamon Citadel Kandy

View a collection of 60 photos showcasing the rooms, amenities, and facilities of Cinnamon Citadel Kandy to help you visualise your stay. Photos for this property were last updated on 15 June 2025.

Hotels similar to Cinnamon Citadel Kandy

Discover other properties in Kandy that offer a similar experience and ambience to Cinnamon Citadel Kandy. In total, there are 2,393 hotels serving travellers in Cinnamon Citadel Kandy. Price data was last updated on 15 June 2025.

Explore Kandy

Cinnamon Citadel Kandy is located at 124, Srimath Kuda Ratwatte Mawatha in the neighbourhood of Kandy. Popular landmark data was lasted updated on 15 June 2025.

Closest Airports

FAQs when booking at Cinnamon Citadel Kandy

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Cinnamon Citadel Kandy. FAQs were last updated on 15 June 2025.
  • What is the Cinnamon Citadel Kandy phone number?

    For questions about Cinnamon Citadel Kandy and your reservation, contact the front desk directly at +94 812 234 365.

  • Does Cinnamon Citadel Kandy have Wi-Fi available?

    Yes, Cinnamon Citadel Kandy has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Cinnamon Citadel Kandy?

    There is a hotel fitness centre accessible to guests of Cinnamon Citadel Kandy. Most hotels do not have 24-hour fitness centres, so be sure to contact the front desk for gym hours and availability.

  • What is the check-out time at Cinnamon Citadel Kandy?

    12:00 is the check-out time at Cinnamon Citadel Kandy. Late check-out may be available, but needs to be agreed with the hotel.

  • Is there a restaurant at Cinnamon Citadel Kandy?

    There is an on-site restaurant - contact Cinnamon Citadel Kandy for opening and last order times. If you’re more interested in drinking than eating, there’s a bar on-site too.

  • Does Cinnamon Citadel Kandy have a laundry service?

    Yes, there is a hotel laundry service for guests at Cinnamon Citadel Kandy. No need to pack a travel iron either, as the accommodation can provide one.

  • Does Cinnamon Citadel Kandy offer accessible rooms?

    Yes, Cinnamon Citadel Kandy provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest day to check into Cinnamon Citadel Kandy?

    Consider checking into Cinnamon Citadel Kandy on Tuesday, when the nightly price is typically at its lowest (average nightly rate of $117).

See more FAQs

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