This beautiful resort made us feel at home and welcome; with the gorgeous decor, breath-taking Japanese gardens, and accommodating team members. We had leftovers from dinner but there was no microwave in the room for us to reheat it. When I called the front desk, asking if there was a microwave on property for us to use, the front desk agent had someone bring one up to our room-- even though we were okay with walking to the closest one. We were touched by the simple, yet meaningful gesture. If you stay at this resort, you won't be disappointed very friendly & helpful staff and valet parking staff - I couldn't have asked for any better service! Local restaurant was conveniently located for easy access and was also staffed by very friendly and helpful people.