Iberostar Quetzal

Iberostar Quetzal

5 stars 

Avenida Xaman Ha Lote Hotelero No. 2, Playa del Carmen, Quintana Roo, Mexico

ExcellentBased on 156 reviews


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Iberostar Quetzal Information

Discover essential information, amenities, and features of Iberostar Quetzal, providing insights into what to expect during your stay. Information on this property was last updated on 12 April 2024.
Situated in Playa del Carmen, Iberostar Quetzal provides 5-star accommodation, as well as a private beach and a swimming pool. It also offers a kids club, a diving centre and a concierge.

As ...

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 984 877 2000

Amenities at Iberostar Quetzal

  • Parking
  • Free airport shuttle
  • Free Wi-Fi
  • Pool
  • Pet-friendly
  • Spa


  • Spa and wellness centre
  • Disabled access
  • Family rooms
  • Beach towels
  • Linens
  • Towels
  • Fan
  • Safety deposit box
  • Sea view
  • Gift shop
  • Seating area
  • Minibar
  • Flat-screen TV
  • Free toiletries
  • Shampoo
  • Pool bar
  • Garden view
  • Smoke alarms
  • Shower
  • Iron and ironing board
  • Adapted bath
  • Hot tub
  • Child pool
  • Outdoor pool
  • Sofa
  • Alarm clock
  • Key card access
  • No smoking
  • Balcony
  • Restaurant
  • Bar/Lounge
  • Body soap
  • Hairdryer
  • Breakfast in the room
  • Telephone
  • Air-conditioned
  • Toilet paper
  • Sauna
  • Cleaning products
  • Dustbins
  • Food can be delivered to guest accommodation
  • Coffee machine
  • TV
  • Free parking
  • Conditioner
  • Pool view
  • Desk
  • Private beach
  • Private bathroom
  • Garden
  • Wardrobe or closet
  • 24-hour front desk


  • Eco tourism
  • Diving
  • Snorkelling
  • Evening entertainment
  • Fitness centre
  • Tennis
  • Indoor play area
  • Kids' club
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing


  • Conference rooms
  • Babysitting or child care
  • Wake-up service
  • Daily housekeeping
  • Concierge service
  • Meeting/Banquet facilities
  • Spa

Reviews for Iberostar Quetzal

Read firsthand reviews and testimonials from guests who have stayed at Iberostar Quetzal, providing insights into their experiences. Travellers have left 156 reviews of Iberostar Quetzal to date. Review data was last updated on 12 April 2024.
Very GoodBased on 156 verified guest reviews

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Photos of Iberostar Quetzal

View a collection of 49 photos showcasing the rooms, amenities, and facilities of Iberostar Quetzal to help you visualise your stay. Photos for this property were last updated on 12 April 2024.

Hotels similar to Iberostar Quetzal

Discover other properties in Playa del Carmen that offer a similar experience and ambience to Iberostar Quetzal. In total, there are 9,180 hotels serving travellers in Iberostar Quetzal. Price data was last updated on 12 April 2024.

Explore Playacar, Playa del Carmen

Find the exact location and address of Iberostar Quetzal in Playa del Carmen, making it easy to plan your travel logistics. Landmark and ‘Getting Around’ data was last updated on 12 April 2024.

Most Popular Landmarks

Playacar Golf Club1.0 km
El Camaleón Mayakoba Golf Club11.5 km
Aviario Xaman Ha2.0 km
Calle Quinta Avenida3.0 km
Playa principal de Playa del Carmen3.1 km
Parque Xplor3.6 km
Xcaret Park3.8 km

FAQs when booking at Iberostar Quetzal

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Iberostar Quetzal. FAQs were last updated on 12 April 2024.
  • How close is Iberostar Quetzal to the nearest airport, Cozumel Airport?

    There are 19.6 km between the closest airport, Cozumel Airport, and Iberostar Quetzal. The drive to the airport from the hotel should take you 0h 15m with a normal traffic flow. It’s important to take high traffic times into consideration, especially in metropolitan areas.

  • Is there a pool at Iberostar Quetzal?

    Yes. HotelsCombined users travelling to Playa del Carmen often look for hotels with a pool available. Most hotels have pool hours, so be sure to ask the front desk at Iberostar Quetzal for pool rules and guidelines.

  • How close is Iberostar Quetzal from the Playa del Carmen city centre?

    Iberostar Quetzal is 1 km away from the centre of Playacar, Playa del Carmen. Consider visiting Parque Natural Tres Ríos, a popular landmark that can be accessed from Iberostar Quetzal by various forms of transportation.

  • What is the Iberostar Quetzal phone number?

    For assistance regarding your reservation at Iberostar Quetzal please call +52 984 877 2000.

  • Does Iberostar Quetzal have Wi-Fi available?

    Yes, Iberostar Quetzal has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Iberostar Quetzal?

    Yes. You should consider staying at Iberostar Quetzal if having access to a fitness centre on-site is important.

  • What is the check-out time at Iberostar Quetzal?

    12:00. If you require a later check-out we advise discussing it with the front desk as soon as you’re able to. Check-in time is 15:00.

  • How much does it cost to stay at Iberostar Quetzal, Playa del Carmen?

    A good deal at Iberostar Quetzal right now is between $201 and $306 per night. Prices change based on dates and room type, so enter your requirements in the form above to see the best deals currently available.

  • Is there a restaurant at Iberostar Quetzal?

    Yes, food can be ordered from the Iberostar Quetzal restaurant. Opening times may vary. A bar is also available on-site.

  • How far is Iberostar Quetzal from Xcaret Park?

    You can walk to Xcaret Park while staying at Iberostar Quetzal - you’ll be about 3.8 km away.

  • Is Iberostar Quetzal close to Parque Xplor?

    The distance from Iberostar Quetzal to Parque Xplor is 3.6 km.

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