Kampala Serena Hotel
Hotel
P.O Box 7814, Kintu Road Kampala, Kampala, Uganda
$190
Cheapest rate
rate per night
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
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Kampala Serena Hotel Information
Discover essential information, amenities, and features of Kampala Serena Hotel, providing insights into what to expect during your stay. Information on this property was last updated on 15 June 2025.
Good to know
| Check-in time | 12:00 |
|---|---|
| Check-out time | 10:00 |
| Payment & Cancellation | Policies vary by room type and provider. |
| Front desk number | +256 414 309 000 |
Perks and amenities at Kampala Serena Hotel
A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Kampala Serena Hotel
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Valet parking
- Free parking
General
- Wine glasses
- Electric kettle
- Executive lounge access
- Family rooms
- Cribs available
- Fire extinguisher
- Gift shop
- Laundry facilities
- Ironing service
- Garden view
- Room service
- Smoke alarms
- Inner courtyard view
- Hot tub
- Child pool
- Outdoor pool
- Key card access
- Kids meals
- No smoking
- Restaurant
- Bar/Lounge
- Express check-out
- Hairdryer
- Cable or satellite TV
- Air-conditioned
- Trouser press
- Food can be delivered to guest accommodation
- Complimentary breakfast
- Free parking
- Pool towels
- Bathrobe
- Private bathroom
- Garden
- 24-hour front desk
- Designated smoking area
- Storage available
- Private parking
- Spa and wellness centre
- Terrace/Patio
- Disabled access
- Towels
- Safety deposit box
- Seating area
- Lift
- Minibar
- Shampoo
- Pool bar
- Shared lounge/TV area
- Iron and ironing board
- Shower cap
- Accessible by lift
- Slippers
- Socket near the bed
- Sofa
- Alarm clock
- Sofa bed
- Allergy-free room
- Balcony
- Soundproof rooms
- Soundproofing
- Body soap
- Bottle of water
- Breakfast in the room
- Tea/coffee maker
- Telephone
- Carpeted
- Toilet
- Toilet paper
- Sauna
- Dustbins
- Tumble dryer
- TV
- Conditioner
- Valet parking
- Desk
- Wardrobe or closet
Activities
- Golf
- Aerobics
- Fitness centre
- Massage
Services
- Babysitting or child care
- Business centre
- Wake-up service
- Daily housekeeping
- Fax/photocopying
- Concierge service
- Currency exchange on-site
- Laundry service
- Meeting/Banquet facilities
- Special diet menus (on request)
- Tour desk
- Beauty salon
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Reviews for Kampala Serena Hotel
Read firsthand reviews and testimonials from guests who have stayed at Kampala Serena Hotel, providing insights into their experiences. Travellers have left 251 reviews of Kampala Serena Hotel to date. Review data was last updated on 15 June 2025.
9.0
Based on 251 verified guest reviews
Pros +
- Mist and pool bar service was excellent (in 3 reviews)
- "Super friendly staff, in-house PCR testing (wow!" (in 27 reviews)
- Nothing beats Serena hospitality! (in 2 reviews)
Cons -
- Old but well maintained property. (in 2 reviews)
- "Nothing much , no variety of foods." (in 3 reviews)
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The moment you enter the hotel, you don’t want to leave. It gives you the perfect feeling to be in Africa with it's park, decorations and restaurants, It’s a resort in the city. Nice Spa, spacious rooms, very good service, friendly staff always ready to help and assist. Nice meetings area, located in a ideal place for business. Great breakfast, the spa, the explorer restaurant and the bar. The fine dining restaurant is also very good and upscale in Africa. I recommend the hotel and will probably continue to come over.
The moment you enter the hotel, you don’t want to leave. It gives you the perfect feeling to be in Africa with it's park, decorations and restaurants, It’s a resort in the city. Nice Spa, spacious rooms, very good service, friendly staff always ready to help and assist. Nice meetings area, located in a ideal place for business. Great breakfast, the spa, the explorer restaurant and the bar. The fine dining restaurant is also very good and upscale in Africa. I recommend the hotel and will probably continue to come over.
The moment you enter the hotel, you don’t want to leave. It gives you the perfect feeling to be in Africa with it's park, decorations and restaurants, It’s a resort in the city. Nice Spa, spacious rooms, very good service, friendly staff always ready to help and assist. Nice meetings area, located in a ideal place for business. Great breakfast, the spa, the explorer restaurant and the bar. The fine dining restaurant is also very good and upscale in Africa. I recommend the hotel and will probably continue to come over.
Photos of Kampala Serena Hotel
View a collection of 45 photos showcasing the rooms, amenities, and facilities of Kampala Serena Hotel to help you visualise your stay. Photos for this property were last updated on 15 June 2025.
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