Kampala Serena Hotel

Hotel
5 stars
P.O Box 7814, Kintu Road Kampala, , Kampala, Central Region, Uganda
Kampala, Uganda
+256 414 309 000
8.9
Excellent
based on 331 reviews
331 verified ratings
Tue 4/8
-
Wed 5/8
2 guests, 1 room
Deals from
$150
/Cheapest rate per night
Provider
Nightly total
$150
$162
$168
24 more Kampala Serena Hotel deals
24 more Kampala Serena Hotel deals
Restaurant
Bedroom
Outdoor view
Restaurant
Restaurant
Lounge
Bedroom
Lobby
Building
Bar
Other
Spa
Pool
Building
Banquet hall
Restaurant
Pool
Living room
Conference room
Other
Bar
Other
Other
Bathroom
Hallway
Outdoor view
Bedroom
Dining room
Bedroom
Photos of Kampala Serena Hotel
View a collection of 29 photos showcasing the rooms, amenities, and facilities of Kampala Serena Hotel to help you visualise your stay. Photos for this property were last updated on 28 July 2026.
Rooms
About
Reviews
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Location
FAQ

Best deals for Kampala Serena Hotel

Explore the most appealing deals available for Kampala Serena Hotel, ensuring you get the best value for your stay. Properties were last updated on 28 July 2026.
Tue 4/8
-
Wed 5/8
Premier Room
bed type unknown
$396
nightly with fees
Deluxe room
bed type unknown
$150
nightly with fees
1 twin bed
$162
nightly with fees
bed type unknown
$168
nightly with fees
Executive room
bed type unknown
$502
nightly with fees
Superior room
bed type unknown
$201
nightly with fees
bed type unknown
$230
nightly with fees
bed type unknown
$233
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
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Kampala Serena Hotel Information

Discover essential information, amenities, and features of Kampala Serena Hotel, providing insights into what to expect during your stay. Information on this property was last updated on 28 July 2026.
The Kampala Serena Hotel is an oasis of cool and green, with a secure environment ideally located in an excellent location in the heart of Kampala, which is the focal point of national, regional, corp...

Good to know

Check-in time12:00
Check-out time10:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+256 414 309 000

Perks and amenities at Kampala Serena Hotel

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Kampala Serena Hotel
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Valet parking
  • Free parking
  • Business centre

Services and conveniences

  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Foot massage
  • Express check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

General

  • Executive lounge access
  • Family rooms
  • Garden view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Hypoallergenic
  • No smoking
  • Lower bathroom sink
  • Designated smoking area
  • Disabled access
  • Lift
  • Accessible by lift
  • Accessible parking
  • Allergy-free room
  • Toilet with grab rails

Dining

  • Wine glasses
  • Electric kettle
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Breakfast in the room
  • Tea/coffee maker

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Steam room
  • Massage
  • Pool bar
  • Sauna

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower cap
  • Toilet
  • Toilet paper

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Tumble dryer

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit

Outdoor

  • Garden
  • Terrace/Patio
  • Beach chairs
  • Balcony

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Family friendly

  • Cribs available
  • Child pool
  • Kids meals
  • Babysitting/child care services (surcharge)

Media and entertainment

  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Things to do

  • Gift shop
  • Golf
  • Beauty salon

Fitness

  • Aerobics
  • Fitness classes
  • Fitness centre

Workspace

  • Fax/photocopying
  • Desk

Reviews for Kampala Serena Hotel

Read firsthand reviews and testimonials from guests who have stayed at Kampala Serena Hotel, providing insights into their experiences. Travellers have left 331 reviews of Kampala Serena Hotel to date. Review data was last updated on 28 July 2026.
8.9
Very good
331 verified ratings
Wonderful
207
Very good
63
Good
34
Okay
15
Fair
2
Mediocre
6
Poor
4
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10
Wonderful
Andrew N, Feb 2019
The moment you enter the hotel, you don’t want to leave. It gives you the perfect feeling to be in Africa with it's park, decorations and restaurants, It’s a resort in the city. Nice Spa, spacious rooms, very good service, friendly staff always ready to help and assist. Nice meetings area, located in a ideal place for business. Great breakfast, the spa, the explorer restaurant and the bar. The fin...
Read more
10
Wonderful
Louis D, Feb 2019
The moment you enter the hotel, you don’t want to leave. It gives you the perfect feeling to be in Africa with it's park, decorations and restaurants, It’s a resort in the city. Nice Spa, spacious rooms, very good service, friendly staff always ready to help and assist. Nice meetings area, located in a ideal place for business. Great breakfast, the spa, the explorer restaurant and the bar. The fin...
Read more
10
Wonderful
Cindy S, Aug 2018
The moment you enter the hotel, you don’t want to leave. It gives you the perfect feeling to be in Africa with it's park, decorations and restaurants, It’s a resort in the city. Nice Spa, spacious rooms, very good service, friendly staff always ready to help and assist. Nice meetings area, located in a ideal place for business. Great breakfast, the spa, the explorer restaurant and the bar. The fin...
Read more

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Explore Kampala

Kampala Serena Hotel is located at P.O Box 7814, Kintu Road Kampala in the neighbourhood of Kampala. Popular landmark data was lasted updated on 28 July 2026.
Kampala Serena Hotel location: P.O Box 7814, Kintu Road Kampala

Most Popular Landmarks

  • Kibuli Mosque1.4 km
  • Uganda National Museum1.9 km
  • Gaddafi National Mosque2.1 km
  • Kabaka's Palace3 km
  • Namirembe Cathedral3 km
  • Buganda Parliament3.3 km
  • Kasubi Tombs3.8 km
  • Rubaga Cathedral4.2 km
  • Baha'i House of Worship5.1 km
  • Ndere Cultural Centre5.4 km
  • National Stadium8.6 km

FAQs when booking at Kampala Serena Hotel

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Kampala Serena Hotel. FAQs were last updated on 28 July 2026.

  • Is there a pool at Kampala Serena Hotel?

    Yes, Kampala Serena Hotel has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • What is the Kampala Serena Hotel phone number?

    For questions regarding your hotel or your stay, call +256 414 309 000.

  • Does Kampala Serena Hotel have Wi-Fi available?

    Yes, Kampala Serena Hotel has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Kampala Serena Hotel?

    Yes, Kampala Serena Hotel has a fitness centre available to guests throughout their stay.

  • What is the check-out time at Kampala Serena Hotel?

    Kampala Serena Hotel check-out time is 10:00, though late check-out may be accommodated if agreed in advance with the hotel reception.

  • How much does it cost to stay at Kampala Serena Hotel, Kampala?

    Usually Kampala Serena Hotel room prices are around $199/night, with the cheapest deals starting from $160/night. Prices vary based on many factors (e.g. dates, time of year, room type etc.) so use the form above to see deals for your intended stay.

  • Is there a restaurant at Kampala Serena Hotel?

    Yes, there is a restaurant on-site at Kampala Serena Hotel, Kampala. A bar is also available on-site.

  • Does Kampala Serena Hotel have a laundry service?

    This accommodation does offer laundry services. The property also has irons and ironing boards available for guest use.

  • Does Kampala Serena Hotel offer accessible rooms?

    Yes, Kampala Serena Hotel provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest day to check into Kampala Serena Hotel?

    Consider checking into Kampala Serena Hotel on Thursday, when the nightly price is typically at its lowest (average nightly rate of $207).

See more FAQs

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