Shangri-la Surabaya

Shangri-la Surabaya

Hotel
5 stars 

JL. May. Jend. Sungkono 120, Surabaya, Indonesia

ExcellentBased on 535 reviews
8.9

$72

Cheapest rate

rate per night

Best deals for Shangri-la Surabaya

Explore the most appealing deals available for Shangri-la Surabaya, ensuring you get the best value for your stay. Properties were last updated on 1 May 2025.
Thu 8/5
Fri 9/5
Deluxe room
1 king bed
1 king bed
bed type unknown
King room
bed type unknown
Standard Room
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Shangri-la Surabaya Information

Discover essential information, amenities, and features of Shangri-la Surabaya, providing insights into what to expect during your stay. Information on this property was last updated on 1 May 2025.
Luxury hotel with 5 restaurants and a full-service spa Along with 5 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking, and a free area sh...

Good to know

Check-in time14:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+62 316 003 8888

Perks and amenities at Shangri-la Surabaya

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Shangri-la Surabaya
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

General

  • Wine glasses
  • ATM on-site
  • Yukata (Japanese bathrobe)
  • Electric kettle
  • Entire unit wheelchair accessible
  • Executive lounge access
  • Cribs available
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Packed lunches
  • Free toiletries
  • Garden view
  • Room service
  • Smoke alarms
  • Hardwood or parquet floors
  • Hypoallergenic
  • Hypoallergenic pillow
  • Hot tub
  • Interconnected room(s) available
  • Child pool
  • Outdoor pool
  • Key card access
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Landmark view
  • Express check-out
  • Hairdryer
  • Cable or satellite TV
  • Air-conditioned
  • Non-feather pillow
  • Trouser press
  • Food can be delivered to guest accommodation
  • Free parking
  • Pool towels
  • Pool view
  • Pool with a view
  • Bathrobe
  • Private bathroom
  • Garden
  • 24-hour front desk
  • Designated smoking area
  • Smoking rooms available
  • Night club
  • Storage available
  • Spa and wellness centre
  • Raised toilet
  • Non-smoking rooms available
  • Terrace/Patio
  • Disabled access
  • Linens
  • Towels
  • Safety deposit box
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Pool bar
  • Shower
  • Iron and ironing board
  • Shower cap
  • Accessible by lift
  • Adapted bath
  • Slippers
  • Additional bathroom
  • Snack bar
  • Socket near the bed
  • Additional toilet
  • Sofa
  • Alarm clock
  • Allergy-free room
  • Bathtub
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Kettle
  • Carpeted
  • Refrigerator
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • Toothbrush
  • City view
  • Towels/sheets (extra fee)
  • Cleaning products
  • Dustbins
  • Coffee machine
  • Tumble dryer
  • TV
  • Upper floors accessible by lift
  • Conditioner
  • Valet parking
  • Desk
  • Dining area
  • Dining table
  • Walk-in shower
  • Wardrobe or closet
  • Water slide

Activities

  • Game room
  • Golf
  • Fitness centre
  • Tennis
  • Kids' club
  • Kids' outdoor play equipment
  • Playground
  • Massage

Services

  • Babysitting or child care
  • Business centre
  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Tour desk
  • Spa
  • Beauty salon
  • Airport shuttle (surcharge)
  • Shuttle service

Reviews for Shangri-la Surabaya

Read firsthand reviews and testimonials from guests who have stayed at Shangri-la Surabaya, providing insights into their experiences. Travellers have left 535 reviews of Shangri-la Surabaya to date. Review data was last updated on 1 May 2025.
8.9
Very GoodBased on 535 verified guest reviews

Pros +
  • And the breakfast was superb! (in 22 reviews)
  • The staff were helpful kind and friendly (in 36 reviews)
  • Amazing choices and very high quality. (in 1 review)
Cons -
  • Never ever stay at this hotel. (in 10 reviews)
  • Got a late check out at 4pm due to our late flight. (in 2 reviews)
  • The whorse TV i have ever had in a 5 star hotel (in 8 reviews)

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Photos of Shangri-la Surabaya

View a collection of 59 photos showcasing the rooms, amenities, and facilities of Shangri-la Surabaya to help you visualise your stay. Photos for this property were last updated on 1 May 2025.

Hotels similar to Shangri-la Surabaya

Discover other properties in Surabaya that offer a similar experience and ambience to Shangri-la Surabaya. In total, there are 1,798 hotels serving travellers in Shangri-la Surabaya. Price data was last updated on 1 May 2025.

Explore Sawahan, Surabaya

Shangri-la Surabaya is located at JL. May. Jend. Sungkono 120 in the Sawahan neighbourhood of Surabaya. Popular landmark data was lasted updated on 1 May 2025.

FAQs when booking at Shangri-la Surabaya

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Shangri-la Surabaya. FAQs were last updated on 1 May 2025.
  • Is pricing at Shangri-la Surabaya comparable to 5 star hotels in Surabaya?

    Nightly rates at Shangri-la Surabaya will generally be 117% cheaper than the average 5-stars hotel in Surabaya. When staying at Shangri-la Surabaya, you should be prepared to pay about $102/night, which is considered to be a good deal in Surabaya for a 5-stars hotel.

  • How close is Shangri-la Surabaya to the nearest airport, Surabaya Juanda Airport?

    With a distance of 20.2 km between Shangri-la Surabaya and the nearest airport, Surabaya Juanda Airport, the drive typically takes about 0h 15m depending on traffic. Be sure to check traffic trends near the hotel and airport as some areas experience higher traffic than others and can increase your expected travel time.

  • Is there a pool at Shangri-la Surabaya?

    Yes. HotelsCombined users travelling to Surabaya often look for hotels with a pool available. Most hotels have pool hours, so be sure to ask the front desk at Shangri-la Surabaya for pool rules and guidelines.

  • How close is Shangri-la Surabaya from the Surabaya city centre?

    The centre of Dukuh Pakis, Surabaya, is just 1.8 km away from the front doors of Shangri-la Surabaya. You can find many fellow tourists at places such as Ampel Mosque, which you can get to from Shangri-la Surabaya using any means of transportation.

  • What is the Shangri-la Surabaya phone number?

    For assistance regarding your reservation at Shangri-la Surabaya please call +62 316 003 8888.

  • Does Shangri-la Surabaya have Wi-Fi available?

    Yes, Shangri-la Surabaya has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Shangri-la Surabaya?

    Yes, Shangri-la Surabaya has a fitness centre available to guests throughout their stay.

  • What is the check-out time at Shangri-la Surabaya?

    The standard check-out time at Shangri-la Surabaya is 12:00. Guests can usually check-in from 14:00. Special arrangements may be available if discussed with the front desk.

  • How much does it cost to stay at Shangri-la Surabaya, Surabaya?

    A good deal at Shangri-la Surabaya right now is between $63 and $102 per night. Prices change based on dates and room type, so enter your requirements in the form above to see the best deals currently available.

  • Is there a restaurant at Shangri-la Surabaya?

    Shangri-la Surabaya does have a restaurant. The hotel also has a bar.

  • Does Shangri-la Surabaya have a laundry service?

    There’s a laundry service at Shangri-la Surabaya that can be used by guests. There is also an ironing board and iron in the accommodation.

  • Does Shangri-la Surabaya offer accessible rooms?

    Yes, Shangri-la Surabaya provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • In what area of Surabaya is Shangri-la Surabaya located?

    Shangri-la Surabaya is located within the Sawahan area of Surabaya. Utilise the map on this page to understand where Shangri-la Surabaya is in relation to the rest of Surabaya.

  • Are there any other Shangri-La hotels in Surabaya?

    In total, there is 1 location in Surabaya. The most popular Shangri-La property in Surabaya is Shangri-la Surabaya.

See more FAQs

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